Connect With Our Team

Whether you're exploring our programs, need technical assistance, or want to discuss partnership opportunities, we're here to help with your game development education journey.

Get In Touch

General Inquiries

help@tumuslus.com

Phone Support

+44 191 406 1200

Postal Address

17 Stoke Rd, Old
Southampton SO16 6BG
United Kingdom

Specialized Support

Academic Guidance

Course planning, learning path recommendations, and curriculum questions

Technical Help

Platform issues, coding environment setup, and project troubleshooting

Career Services

Portfolio reviews, industry insights, and professional development advice

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Response Times & Support Hours

Learning Questions

Within 4-6 hours during business days. Our academic team provides detailed guidance on course selection and learning paths.

Technical Support

Within 2-4 hours for urgent issues. Platform problems and coding environment questions get priority attention.

General Inquiries

Within 24 hours on weekdays. Partnership discussions and administrative questions handled by senior staff.

Support Availability

Our student support team operates Monday through Friday, 9:00 AM to 6:00 PM GMT. Phone support is available during these hours for enrolled students and prospective learners considering our January 2026 intensive programs.

Weekend email support is available for urgent technical issues affecting active coursework. Community forum discussions continue around the clock, with instructor participation most active during UK business hours.

If you're interested in our upcoming autumn 2025 semester starting in September, we recommend reaching out by late August to ensure proper course placement and technical setup.